Adopt, Use, Satisfy
This phase helps drive product adoption, usage and satisfaction.
The jobs we do in this space focus on driving adoption, usage and satisfaction. Ultimately, you want to be the go-to solution in your category; said another way you want your product to be used habitually. This requires a positive end-to-end customer experience from first user experience, to driving feature adoption through intuitiveness, and in-product messaging thus mitigating churn and ultimately driving customer satisfaction.
We do these jobs for:
- CMO
- Market research/intelligence managers
- Product marketing managers
- VP/Directors Customer Success
- User/UX researchers
ADOPT, USE, SATISFY JOBS WE DO
Explore how we drive customer satisfaction during the adopt, use and satisfy phase
Drive adoption and usage; build habits
- First user experience
- Product usage/usability testing
- In-product communication testing
- Churn vulnerability modeling